Gigrithm’s Terms and Conditions
Updated 13 April, 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Gigrithm platform (“Platform”) as a Company. Gigrithm operates as a digital marketplace connecting Companies with independent Professionals. Upon engagement of a Professional, a binding agreement is formed between the Company and the Professional, and Gigrithm is not a party to such agreement
By using the Platform, you agree to be bound by these Terms.
2. Account Registration
You agree to:
a. Provide accurate and complete company information
b. Maintain the confidentiality of your account credentials
c. Be responsible for all activities conducted through your account
3. Project Engagement
3.1.1 Posting Projects
a. Deposit Requirement
The Company shall pay a deposit equivalent to the full sum specified in the issued invoice (the “Deposit”) as a condition precedent to the commencement of any project.
b. Project Slot Confirmation
The Deposit shall serve to secure and confirm the Company’s project slot. No work shall commence until the Deposit has been received and confirmed.
c. Non-Refundability
The Deposit is strictly non-refundable upon payment. The Company acknowledges that payments are processed through an automated system and that work on the project is deemed to commence immediately upon confirmation of payment.
d. Effect of Payment
By making the Deposit, the Company confirms acceptance of these terms and authorizes the Service Provider to proceed with the project without further notice, unless otherwise agreed.
3.1.2 You may post projects, gigs, or challenges by:
a. Clearly defining scope, goals, expectations, and timelines
b. Selecting suitable Professionals based on skills and experience
3.2 Invitations
a. Invitations are sent to selected Professionals
b. Invitations expire after 24 hours, whereupon the company will receive suggestions for replacements.
c. Effect of rejected invitations –
a.If a Professional rejects an invitation issued by the Company, the Platform shall recommend or provide a list of alternative Professionals with similar qualifications and experience for the Company’s consideration. The Company may, at its discretion, select a replacement Professional from such recommendations.
b.The engagement of a replacement Professional may result in a variation in the applicable project fees to the effect that where the replacement causes the project fees to exceed the original amount, the Company shall be liable to pay the difference (“Surplus”); where the replacement reduces the project fees from the original amount, the difference (“Deficit”) shall be credited to the Company’s wallet on the Platform for future use.
c.The Company acknowledges and agrees that any selection of a replacement Professional and the resulting fee adjustment shall be binding and shall form part of the project invoice.
d. Once accepted, the engagement becomes binding and cannot be undone
4. Funding Requirement
a. An upfront deposit equal to the total project value shall be paid at the point of project creation. Upon completion of the project creation process, an invoice shall be generated, and full payment thereof shall constitute a condition precedent to the issuance of invitations to Professionals and the commencement of the project.
b. Payment secures the project slot and triggers engagement
c. Due to automated processing, all payments are non-refundable once made
5. Project Execution
You agree to:
a. Provide clear instructions, goals, and expectations
b. Provide all necessary materials and information
c. Respond to deliverables within a reasonable time
d. Act in good faith during the engagement
6. Project Completion
6.a: A project is deemed complete when the Professional delivers all agreed deliverables in accordance with the defined Goals and Expectations
6.b: Any additional work outside the agreed scope will not be recognized or required, unless separately agreed and scoped
7. Payments
7.1. Payment Flow
a. Payments are held within the Platform system
b. Upon successful completion of the project, payment is released to the Professional’s Gigrithm wallet
7.2 Approval
a. You are required to review and approve deliverables promptly
b. Failure to respond within a reasonable period may result in deemed approval and automatic payment release
c. A reasonable period shall be defined as 72 hours
8. Fees
Gigrithm may charge:
a. Platform service fees
b. Transaction-related fees
All applicable fees will be disclosed within the Platform.
9. Subscription Plans
a. While Gigrithm offers free and paid subscription plans, the parties understand and agree that a free plan is available at no cost while paid plans provide additional features and benefits.
b. All subscription payments are non-refundable once made
10. Conflict Resolution
a. Disputes must first be raised via the Platform’s report feature or via email at hello@gigrithm.com
b. Gigrithm may facilitate mediation but is not obligated to determine outcomes
c. Payment may be temporarily withheld during dispute resolution
11. Client Responsibilities
You agree to:
a. Provide timely feedback and approvals
b. Communicate clearly with Professionals
c. Provide all required project information
Failure to do so may affect project outcomes and timelines.
12. Termination & Refunds
12.1. No Termination After Commencement
Parties hereby understand and agree that once a project has commenced, it cannot be terminated
12.2 No Refund Policy
Parties hereby understand and agree that Payments are non-refundable once the project is created and funded
13. Prohibited Conduct
You shall not:
a. Post fraudulent or unlawful projects
b. Circumvent the Platform for payments
c. Misuse Professional data or intellectual property
d. Engage in abusive, discriminatory, or unlawful conduct
14. Intellectual Property
a. Ownership of deliverables transfers to the Company upon full payment
b. Professionals may retain limited rights to showcase work in portfolios unless otherwise agreed
15. Limitation of Liability
Gigrithm is not liable for:
a. Quality or outcome of Professional services
b. Disputes between Companies and Professionals
c. Any conduct, communication, agreement, or transaction between Companies and Professionals that occur outside the Gigrithm platform. Any interactions or engagements undertaken outside the Platform are at the sole risk of the parties involved, and the Platform disclaims all responsibility and liability arising therefrom.
16. Platform Availability
Gigrithm does not guarantee uninterrupted access and is not liable for downtime or system interruptions.
17. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.
18. Updates
We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of such updates.